Contact us

We reply to every email within 1 business day. Real humans, based in Los Angeles.

Support

Questions about your order, warranty, or returns

support@2ndphoneclub.com

Press & partnerships

Media, influencer, affiliate, or wholesale inquiries

hello@2ndphoneclub.com

Response times

  • Support: within 1 business day (Mon-Fri)
  • Returns & warranty: prepaid label sent within 24 hours

Common questions

Before you email — a lot of answers live on our FAQ page: battery health, grading, warranty coverage, unlocking, and carriers.