Contact us

Text or call 650-394-7310, 8am–11pm Pacific, 7 days — a real person replies within 60 minutes. Email replies within 1 business day.

Who we are: 2nd Phone Club is the online store of 2ndlifephones, operated by Secondlifephones Corporation, 222 North Pacific Coast Highway, Suite 2000, El Segundo, CA 90245, USA. We sell online only (no walk-in store).

Support

Questions about your order, warranty, or returns

[email protected]

Press & partnerships

Media, influencer, affiliate, or wholesale inquiries

[email protected]

Response times

Text or call: within 60 minutes, 8am–11pm Pacific, 7 days
Email: within 1 business day
Returns & warranty: prepaid label sent within 24 hours

Common questions

Before you email — a lot of answers live on our FAQ page: battery health, grading, warranty coverage, unlocking, and carriers.